Check Point: Support Life Cycle Policy
22 Jul 2021Support Life Cycle Policy
Check Point’s Enterprise Support Lifecycle policies outline the product support guidelines for a product’s lifecycle. The objective of this policy is to standardize and normalize product lifecycle practices to assist you in making an informed purchase, and support and upgrade decisions. All Check Point products (except third-party products sold by Check Point) are covered by this policy. Customers who are operating Check Point products under a valid Support & Maintenance Agreement are entitled to the benefits associated with this policy.
Recent End-of-Support Milestones
Software Support
Software Support Lifecycle Policy Guidelines
Check Point is committed to providing support for all software products for a minimum of four years, starting from the general availability date of the product’s major version. ‘General Availability date’ is defined as the date on which a product is officially made available for purchase. In addition, Check Point aims to support a minimum of two major versions of all software products. Check Point usually ends support for a major product version only when:
- The second subsequent major product version has been released, or
- At least four years have elapsed since the release of the major version in question (which ever time period is shorter)
Enterprise Software Support Timeline
Endpoint Security and Remote Access
Security Gateway & Management
Learn more: https://www.checkpoint.com/support-services/support-life-cycle-policy/#