Introducing SAP Business One

You are the managing director of a small company and want to implement a new software solution to make your business processes more efficient. You would like to learn more about SAP Business One and how you can use it to effectively run your business processes. Specifically you want to see the advantages of integrated business processes.

What is SAP Business One?

• SAP Business One is a business management solution designed for small and midsize businesses.
• SAP Business One gives you instant access to real-time information through one single system. The application is divided into a number of modules, each covering a different business function.
• SAP Business One has a user-friendly interface that serves as your central ERP access point, with standard interfaces to internal and external data sources, mobile devices such as iphone and ipad, and other analysis tools.

SAP Business One: A True ERP System

SAP Business One represents a new breed of business software that is specifically designed to meet today‘s small and mid-size business needs and challenges. It completely removes the needs and problems associated with having disconnected business processes or systems:

• It integrates and streamlines all business functions across sales, marketing, customers, financials and operations, all in a single system so your business operates like a seamless one
• It stores all critical business information in one database so you can instantly access without having to get information from different systems that often do not agree with each other.
• It provides built-in customer relationship management (CRM) tools that are fully integrated to the backoffice operations to help you better manage sales and customer services.
• It is also a flexible system that can be easily customized and tailor to your own business and industry needs.
• Last but not the least, SAP designed and built the product from the ground up, specifically for the small and mid-size businesses like yourself so you can leverage the best experiences and practices that SAP has learned over the past 30 years yet don‘t have to deal with the complexities.

SAP Business One: Process Integration

Let us consider an example from a small business showing how SAP Business One provides integration among business processes:

• A customer orders a custom-built personal computer.
• A production order is created to build the computer.
• Materials are purchased for the components of the computer using the procurement process: purchase order, goods receipt PO and A/P invoice.
• When the materials are received, they are issued as components to the production order.
• The computer is built and we report the item as complete and receive it into finished inventory.
• The serialized item is delivered to the customer. When it is issued, the system automatically creates a customer equipment record showing the sale to the customer and a service warranty contract.
• If the customer has a future problem, a service call is created.
• Based on the service warranty contract, there is a service level agreement for response and resolution time.

Learn more: https://help.sap.com/doc/download_multimedia_ebooks_businessone90_tb1000_01_01_story_html/9.0/en-US/story_content/external_files/TB1000_Unit_01.pdf